Say No to Progress
Unveiling the Truth About Progress Residential – Your Voice, Your Platform
Welcome to No Progress, your definitive source for uncovering the reality behind the notorious property management company in Nashville TN – Progress Residential. If you’ve ever had a nightmarish experience renting from Progress Residential Nashville, you’re not alone. At No Progress, we provide a space for tenants, homeowners, and concerned individuals to share their stories, complaints, and grievances about Progress Residential’s unethical practices, poor management skills, subpar customer service, and overall disregard for tenant well-being.
Exposing the Truth
The Dark Side of Progress Residential Nashville
Unveiling Complaints and Bad Reviews
On No Progress, we shed light on the countless complaints and bad reviews surrounding Progress Residential Nashville, painting a vivid picture of the company’s track record of mistreating renters, neglecting property maintenance, and failing to address tenant concerns in a timely and respectful manner. From stories of ignored repair requests to tales of exorbitant fees and unfair treatment, the truth about Progress Residential is finally being unveiled.
A Platform for Your Voice
No Progress is more than just a website – it’s a community of individuals who have been affected by Progress Residential’s questionable practices and lack of accountability. We provide a platform for you to share your experiences, express your frustrations, and raise awareness about the injustices inflicted upon tenants by this negligent property management company. Your voice matters, and at No Progress, we amplify it.
Why Say No to Progress Residential?
Terrible Management Skills
Progress Residential Nashville is synonymous with poor management practices, lack of transparency, and a general disregard for the well-being of its tenants. From delayed maintenance responses to unexplained charges and unjust evictions, the incompetence of Progress Residential’s management team is undeniable. Say no to substandard management – say no to Progress.
Lack of Customer Service
Customer service at Progress Residential Nashville is non-existent, with tenants often left in the dark and struggling to get a simple response to their inquiries or concerns. The frustration and helplessness experienced by renters due to Progress Residential’s negligent approach to customer service are unacceptable. Don’t settle for inadequate support – hold Progress Residential accountable for its lack of care and professionalism.
Unsafe Living Conditions
Renting a home from Progress Residential Nashville should not come with the risk of living in unsafe or hazardous conditions. Yet, numerous reports indicate that Progress Residential fails to prioritize property maintenance, putting tenants’ health and safety at risk. Say no to jeopardizing your well-being – demand better from Progress Residential.
Stand Up, Speak Out – Say No to Progress Residential
At No Progress, we stand with you in saying no to Progress Residential’s harmful practices and mistreatment of renters. Your stories matter, your experiences deserve to be heard, and your well-being should never be compromised by an irresponsible property management company. Join us in raising awareness, educating others about the reality of renting from Progress Residential Nashville, and advocating for fair treatment and accountability in the rental industry. Together, let’s make a difference and say no to Progress Residential.
Speak Up. Share Your Story. Say No to Progress.
Join the movement at No Progress – your platform for truth, transparency, and tenant empowerment. Together, we can hold Progress Residential Nashville accountable, demand change, and strive for a rental experience that prioritizes integrity, respect, and tenant rights. Say no to Progress – say yes to a better, fairer future in rental housing.
Customer Service and Communication
Unresponsiveness
Tenants report difficulty reaching the company and experiencing long wait times on hold.
Poor Communication
Some tenants experience delays in receiving responses to inquiries and a lack of clear communication, especially when disputing charges or seeking resolutions.
Difficulties with Applications
Some applicants report being denied rentals without clear explanations, even when financially qualified, and experiencing challenges with their application process.
Issues with Move-out Charges
Former tenants report having to fight disputed move-out charges and difficulty getting them reversed.
Dishonest or Deceptive Practices
Some tenants feel Progress engages in deceptive business practices, such as double billing for utilities or smart home features.
Property Maintenance and Repairs
Slow or Neglected Repairs
Tenants have reported delays in getting maintenance requests addressed, including serious issues like AC failure during heat advisories.
Inadequate Repairs
Some tenants complain that repairs are not done properly or completely.
Poor Property Conditions
Some houses were rented out in poor condition with exposed wires and missing fixtures.
Billing and Fees
Excessive or Unfair Fees
Tenants report being charged costly fees, including early lease termination fees even when they followed notice procedures.
Double Billing
Progress has been accused of double billing tenants for utilities and the smart home feature.
Difficulty Resolving Billing Issues
Tenants have trouble getting billing errors corrected.
Treatment of Tenants
Lack of Concern for Tenants
Some tenants feel that Progress treats them poorly and does not prioritize their well-being, even in emergencies.
Discriminatory Practices
There have been accusations of discrimination against tenants, including a lawsuit alleging bias against Black applicants based on criminal history.
Work Environment (from employee reviews)
Constant Change and Lack of Transparency
Employees describe frequent changes in company policies and lack of clear communication, particularly concerning layoffs and restructuring.
Limited Growth Opportunities
Employees report difficulty advancing within the company.
Better Business Bureau (BBB) Information
Progress Residential has an A+ rating with the BBB but a low customer review rating (1.08 out of 5 stars).
The company has received over 1,800 complaints in the last three years, primarily concerning service issues and billing disputes.
Some sources indicate Progress is not BBB accredited, while another states they became accredited in March 2023.
Other Concerns
Lawsuits and Investigations
Progress has faced lawsuits and investigations concerning discriminatory practices, evictions during the COVID-19 pandemic, and alleged deceptive business practices.
Negative Public Perception
Social media groups and online forums are filled with complaints and negative experiences with Progress Residential.
Please note
This information is based on online reports and reviews. It’s important to consider that there may be other viewpoints and experiences with Progress Residential.
See Recent 1 Star Reviews from Progress Residential in Nashville
This place just downright SUCKS if you have any kind of maintenance issues. Our heat went out THREE times this winter and it wasn’t ever an “emergency” because it took them a day to send someone. It was warmer outside at 56 degrees than it was in the house. After the 3rd attempt, they finally sent a professional who was able to remedy the issue. Next, the garbage disposal. We already tried resetting and unjamming it and someone texted me saying that this would be a resident responsibility so I just canceled the call and fixed it ourselves. This is place doesn’t give a damn about helping their residents as the landlord, they just want your money. The “customer service” agents are absolutely horrible to talk to as well. They can’t help you, they take over 10 minutes to “locate your account” and in general don’t give a shit. Like others said, RUN…..DO NOT WALK….RUN AWAY from this company. I look forward to the day we can be done with Progress Residential.
Kim Lebsack
I had a disappointing experience with Progress Residential recently. On 6/9/25, contractors working on a Progress Residential property next door engaged in horseplay and careless behavior, resulting in my cable wire being completely snapped from the pole outside.
Despite reporting the damage and providing requested photos, Progress Residential has made no effort to address or resolve the issue. Multiple follow-up calls have yielded no results, and the company has shown a lack of professionalism in handling this situation.
I am extremely disappointed with the negligence displayed by Progress Residential and urge others to beware of their unprofessional behavior in such matters. Sadly my business has taken a hit due to the lack of internet, resulting in thousands of dollars lost.
Ben Cunningham
It’s crazy that I have to give 1 star. The people are nice yeah but their maintenance technicians know nadda about hvac AC or how to patch a wall. If your a crap maintenance tech u prolly work here, ive done maintenance for more then 10 years and if i let someone move into a home like i moved to or if i closed work orders in the state these guys leave them in I’d lose my job with pending lawsuits. For those that don’t know, if your service request are not being properly handled and repaired if it’s been over 1 month and it’s an emergency u can legally with hold ur rent or hire someone to come fix the issue and deduct the amount from your rent. It’s called repair and deduct Nice company crap maintenance. Fire them hire new guys that know what they are doing
Donald Richey
0 Stars if possible. Maintenance is a nightmare. Customer service is no walk in the park either, too many departments, not enough access to resident information to help when you’re in need. Response times are slower than the second coming, Jesus will come back before they respond.
Kim Williams
look, i didn’t even know this company existed until this morning at 9:28am in La Vergne, one of the workers wanted to yell a racial slur at me out the van window next to the Dollar General/ Cedar Glen because we had to stop and wait for the workers to get out the road. please get your workers in check because i would hate to have to handle it myself, thanks!
Jada Tomlin
I will be contacting BBB. I have an AC unit that seized up. guy came out said that as long as we have working unit they don’t care it’ll be fixed on business hours. so he pulled breaker on bad unit meaning my other unit will continuously run and burn up. This company is a joke.
Tyler Allen
Contact Us
We value your feedback and strive to continuously improve our services to better meet the needs of our renters and homeowners. If you have any information, comments, reviews, or complaints regarding your experience with Progress Residential Nashville, we would love to hear from you. Your input is essential in helping us to address any areas that may need attention and to ensure that we are delivering the highest standard of service. Please take a moment to fill out the form below, and our team will get back to you as soon as possible. Thank you for taking the time to share your thoughts with us.